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Frequently
Asked Questions
Do you ship internationally?
Yes, we do ship products internationally. However, all international orders
must be prepaid with money order, A bank certified check or Paypal. Once
we receive your payment your order will be shipped.
What payment methods do you accept?
We accept all major credit cards, such as: Visa, Master Card, American
Express and Discover. In addition, we accept Paypal, money orders and bank
certified checks.
What is your return policy?
We guarantee against manufacturers' defects for 30 days from the date of the
delivery.
Products with Manufacturer Warranties which exceed 30 days, may
be returned directly to the manufacturer according to their instructions.
All returns/exchanges must be made within 30 days of receipt of the merchandise.
Merchandise must be in original factory condition, and must include all original
packaging materials, warranty cards, manuals and accessories.
All reimbursements are done in the form of company credit which
can be used towards new orders
Please note: We have NO RETURN policy on all cell phones and cell phone
accessories
Are your products new or factory reconditioned?
If the item is factory reconditioned you will see (R) next to the model
number. If there is no (R) next to the model number the product is brand new.
Products that are reconditioned by the manufacturer have been tested to meet
quality specifications, some items come with 90 days manufacturer's warranty.
The warranty is serviced direct.
How long does it take to process and ship orders?
All orders are processed and shipped within 1 to 2 business days.
How do I track my packages that have been shipped?
Once the package was shipped a tracking will be sent to you in an email
notification.
How do I know what's in stock on your website?
All of the products listed on our site are in stock unless specified
otherwise.
How do I pay by credit card?
Click on 'Secure Checkout.' Click on the 'click here' button where it says
If you do not currently have a PayPal account. Enter the shipping
information and press Enter. Enter your credit card information, email
address and telephone number. Type the letters and
numbers displayed in the box and press Enter. | 